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Tiggly shapes not working

Richard Jan 06, 2018 11:37AM EST

Hi,
I bought the tiggly shapes 4 years ago and they worked great. Now the no longer work in tiggly. Why is that? Did something change on the app?

Do I need to get new shapes? I would rather not of course.

Thanks and regards,
Richard

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Jenny A. Jan 07, 2018 03:08PM EST Tiggly Agent

Hi Richard,

It sounds like your product has undergone normal wear and tear with use. The product is no longer under warranty. However, we’d like to help you out. Please e-mail support@tiggly.com with a proof of purchase (a photo of your toys will do).

Jenny

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