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Manipulatives work inconsistently

Felicia A. Harris-Dixon Oct 31, 2017 10:55AM EDT

I am having issues with my learner kit. The manipulatives do not work consistently within the apps and will not work at all with the tiggly adventure app. I have uninstalled and reinstalled the apps to no effect. I am looking for recommendations and suggestions to resolve this issue. Is it possible I got a bad kit and need an exchange? Have others had this same issue? Should I just return the product and get a refund?

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Erica Nov 06, 2017 11:51PM EST Tiggly Agent

Hi Felicia,

We’d be more than happy to send you a replacement for the Math since it seems as though those pieces are giving you the issue! Can you please provide the best shipping address? Thank you for your patience.

Best,
Support

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