I am having issues with my learner kit. The manipulatives do not work consistently within the apps and will not work at all with the tiggly adventure app. I have uninstalled and reinstalled the apps to no effect. I am looking for recommendations and suggestions to resolve this issue. Is it possible I got a bad kit and need an exchange? Have others had this same issue? Should I just return the product and get a refund?
We’d be more than happy to send you a replacement for the Math since it seems as though those pieces are giving you the issue! Can you please provide the best shipping address? Thank you for your patience.